Support at Home

Fresh, Home-Style Meals Funded Through Government Programs

HALO 2 U proudly supplies nutritious, ready-to-heat meals to eligible customers under the Support at Home (SaH) program and the National Disability Insurance Scheme (NDIS) across Townsville.

Our mission is simple: to help people live independently at home while enjoying delicious, wholesome food prepared locally with care.

What began as a personal request to support a diabetic family member has grown into one of Townsville’s most trusted pre-cooked meal services, delivering fresh meals every weekday to the local community.

We take all of the hard work out of the process, including only requiring 30% payment and we liaise with your Care Provider to follow up payment of the 70%. You are also free to order online, over the phone or in the shop.

Why Choose HALO 2 U?

✔ Locally prepared meals by experienced chefs
✔ Over 50 years of combined hospitality expertise
✔ Home-style dishes made fresh daily
✔ Wide range of dietary options
✔ Convenient delivery across Townsville
✔ Friendly, personalised service

Our chefs specialise in meals that support a variety of nutritional needs, including gluten-free, vegetarian and diabetic-friendly options.

Support at Home (SaH) Meals

If you receive Support at Home funding, HALO 2 U can provide meals as part of your approved care services.

SaH helps older Australians remain independent at home, and nutritious meals play a vital role in maintaining health, strength and wellbeing.

What You Can Expect

• Fresh, ready-to-heat meals delivered to your door
• Weekly menu options with classic favourites
• Meals suitable for diverse dietary requirements
• Simple ordering process
• Reliable weekday delivery

Pre-orders are typically required the day before delivery, allowing our team to prepare meals fresh for you.

NDIS Meal Services

HALO 2 U also supports eligible NDIS participants who require assistance with meal preparation due to disability.

We can provide:

• Nutritious prepared meals
• Flexible portion options
• Meals aligned with dietary needs
• Convenient delivery for participants with mobility challenges

Many customers tell us that access to our meals has significantly improved their independence and quality of life.

Menu Highlights

Our rotating menus include comforting, home-style favourites such as:

• Roast meats with vegetables
• Lasagne and pasta dishes
• Fish and seafood meals
• Soups and light lunch options
• Salads and sides
• Desserts and snacks

Meals are prepared in small batches to ensure quality, flavour and nutrition.

Delivery Across Townsville

✔ Home delivery available Monday to Friday
✔ Convenient afternoon delivery window
✔ Low delivery fee within service area
✔ Local kitchen preparing meals daily

HALO 2 U provides delivery to customers across Townsville, helping people access healthy meals without needing to shop or cook.

Special Dietary Needs Welcome

We understand that many SaH and NDIS customers have specific dietary requirements.

Our team takes all eating requirements seriously and works to accommodate individual needs wherever possible.

Options may include:

• Gluten-free meals
• Diabetic-friendly dishes
• Vegetarian options
• Custom requests (where possible)

How to Get Started

For Customers

1. Confirm your eligibility through your care provider or plan manager
2. Contact HALO 2 U or order online here
3. Choose the meals you like
4. Pay 30% of the meals at the time of order
5. Enjoy fresh meals delivered to your home

For Care Providers & Support Coordinators

We welcome referrals and partnerships with:

• Support at Home providers
• NDIS plan managers
• Support coordinators
• Case managers
• Allied health professionals

Order or Enquire Today

HALO 2 U is proud to support the Townsville community with food that is nutritious, convenient and made with care.

📞 Phone: 0420 632 818
📧 Email: h.a.l.o2utownsville@gmail.com
🌐 Order Online: here

If you or someone you care for needs reliable meal support at home, HALO 2 U is here to help.